Shipping policy
Digital delivery
After payment is successfully processed, your download instructions will be delivered using the method described on the product page or at checkout. Please use an active email address and check your spam or promotions folder if the delivery message does not appear in your main inbox.
If you cannot access your file, contact [your support email address] and include your order number, purchase email, and product name. We will review the issue and provide reasonable assistance with access where possible.
Personal-use license
Your purchase gives you a personal, non-transferable license to use the digital product for your own personal purposes. You may not resell, redistribute, share, reproduce, publish, upload, or commercially exploit the file unless MINISOO provides written permission.
Refunds
Because digital products may be accessed immediately, refund eligibility may be limited. The specific refund rules for your store must comply with applicable law and must match the policy applied at checkout. Before publishing, replace this section with your final refund terms, including the request period, eligible circumstances, and contact process.
Recommended business-specific wording to customize:
“Refund requests must be sent to [your support email address] within [number] days of purchase. If you experience a technical problem accessing your file, contact us so we can investigate and attempt to resolve the issue. Refunds are handled according to applicable law and the circumstances of the request.”
Product information
Please review the product page before purchasing. Product pages should state the file format, page count, size, intended use, delivery method, and whether the product is printable or fillable.